YOUR RIGHTS UPON RETURN

By your choice, you can apply for:

1. Gratuitous elimination of deficiencies.
2. Replacement for a product of the same brand or another brand with a recalculated price.
3. A commensurate reduction in the purchase price.
4. Reimbursement of expenses for correcting deficiencies.
5. Termination of the contract and refund of the money.

The amount for the returned item will be refunded automatically within 10 days of receipt confirmation of the transfer of the returned goods to the courier service. (art.22 of the Law of the Russian Federation dated 07.02.1992 N 2300-1).

Please note that the time for crediting funds to the card depends on the issuing bank and may It can take up to 30 days.

RETURN OF GOOD QUALITY GOODS

Dear customers! You have the right to exchange a high-quality non-food product for a similar one. the product is sold within 14 days, not counting the day of its purchase (clause 1 of Article 25 of the Law of the Russian Federation dated 02/07/1992 N 2300-1), if the product is of good quality, but does not fit in shape, dimensions, style, coloring, size or configuration (clause 1 of Article 25 of the Law of the Russian Federation dated 02/07/1992 N 2300-1). But provided that the specified product is not it was in use, its presentation, consumer properties, seals, factory labels were preserved., there is also a sales or cash receipt or other document confirming the payment for this product. If you do not have the documents confirming the payment of the goods, you can refer to the witness statements. testimony (clause 1 of Article 25 of the Law of the Russian Federation dated 02/07/1992 N 2300-1).

SUCH PRODUCTS INCLUDE:

Cosmetic bags
00050RZ	Cosmetic bag dressing case gold
00060BE	Beige travel cosmetic bag
00010KS	Pink clutch bag
00070VB	Travel black cosmetic bag
00010KB	Cosmetic bag clutch black
00015KM	Milk Cosmetic Bag set
00020KW	Milk Transparent Cosmetic Bag Set
00020KB	Set of transparent cosmetics bags black
00025KW	Cosmetic Bag Set Milk Pencil case
00025KB	Cosmetic Bag Set Pencil Case Black
00030KW	Transparent milk cosmetic bag
00030KB	Transparent black cosmetic bag
00080BB	Travel black cosmetic bag with handle
00011DS	Cosmetic bag for hair dryer and styler milk
00033DS	Cosmetic bag for hair dryer and styler black
00015CR	Pink Cosmetic Bag Set
00015KB	Cosmetic Bag Set black
00011RG	The cosmetic bag is small
00015KS	Sand Cosmetic Bag Set
00030KR	Transparent red cosmetic bag
00025KR	Cosmetic Bag Set Pencil case red
00020KR	Set of transparent cosmetic bags red
00035KB	Transparent cosmetic bag with handle
00050RM	Beige cosmetic case
00100KW	Cosmetic bag clutch bag white
Makeup tools
00020CF	Sponge case beige
00030CF	Coffee sponge case
00010CF	Milk sponge case
00300FK	Coffee brush case
00100FK	Milky brush case
00200FK	Beige brush case
00400FK	Brush Case light blue
00050CF	Sponge case red
00500FK	Brush case red
00100FM	Brush organizer grey
00200FM	Pink Brush Organizer
00300FM	Peach Brush Organizer
00020PS	Organizer with zipper beige
00030PS	Coffee organizer with zipper
00040CF	Sponge case blue
00060CF	Peach sponge case
00070CF	Sponge case grey
00080CF	Sponge case pink
Cosmetic mirrors
00077LM	Illuminated cosmetic mirror, folding round white
00088LM	Illuminated Cosmetic mirror folding Round Black
00555BM	Illuminated Makeup Folding Cosmetic Mirror

Cosmetic mirrors have a warranty period of 1 year from the date of purchase.

If the buyer cannot exchange a high-quality non-food product for a similar one as a result of the seller's absence from sale on the day of the request, the buyer has the right to request a refund of the amount of money paid for the specified product. The seller must refund the money to the buyer for a quality product within 3 days from the date of return of this product (clause 2 of art.25 of the Law Russian Federation dated 02/07/1992 N 2300-1).

List of goods, according to the list of non-food products of proper quality, NOT SUBJECT to EXCHANGE (RF Law No. 2463 dated December 31, 2020), due to the fact that these goods belong to perfumery and cosmetics, products for the prevention and treatment of diseases at home, as well as textile products:

Cosmetics for care-gift sets
00300BX	Gift set with accessories
00200BX	Large gift set
00030BC	Micellar Makeup Remover Wipes 30 pcs.
Makeup tools
00004NA	Eyebrow and Eyelash Tool Kit
00100PSH	Makeup palette with a spatula
00030 TODAY	Brushes for eyelashes and eyebrows 20 pieces
False eyelashes
00050GP	False eyelashes colored bundles GALAXY purple
00005BS	False Eyelash Bundles Set NOIR with Glue
00020BS	False Eyelash Bundles Set ONYX
00010BS	False Eyelash Bundles RAVEN Set with Glue
Cosmetic sponge
00006PT	Powder puff triangular
00005PC	Powder puff mini
00010SM	Milk makeup sponge
00020SC	Chocolate makeup sponge
00030SR	Makeup sponge red
00004PR	Diamond-shaped powder puffs
Cotton products
00080HP	Disposable towels Cotton napkins 80pcs.
00003HP	Disposable bath towel 70x140
00030HP	Disposable towels set 60 pcs.
00120VP	Cotton pads Cosmetic Square Cotton Face Puffs, 120 pieces
00200VP	Cotton pads Cosmetic Square Cotton Face puffs, 200 pieces
00200KP	Cotton swabs 200 pcs
00100KP	Cotton swabs 100 pcs
Cosmetic brushes
00060KM	Makeup brush set in a case of 5 pieces, milk
00070KH	Makeup Brush Set in a case of 5 pieces, black
Matting wipes
00200MS	Mattifying face wipes with gold 200 pieces

A refund for this product group is possible only if there is a discrepancy in availability. improper quality or if false information about the product was provided, which is excluded.

Non-conformity of goods - non-compliance with mandatory requirements (GOST standards, the law), the terms of the contract, according to the sample, description, as well as the purposes of use, and may be unavoidable, reappear, or require disproportionate costs, that is, a significant disadvantage.

In this case, the product may be considered to be of inadequate quality

RETURN OF GOODS OF INADEQUATE QUALITY:

A product of inadequate quality means a product that is defective, defective, and unable to ensure that your functional qualities are fulfilled. Important! The difference between the design or design elements and the description stated on the website is not a sign of poor quality. Promotional items and promotional gifts are non-refundable and non-exchangeable.

Non-conforming items in the order, defective items, can be returned or exchanged upon saving consumer properties and presentation, brand packaging, labels, stickers have been preserved, there is no contamination or damage, as well as other traces of use of the product, if available appropriate labeling with all necessary information and undamaged packaging.

The return of goods of inadequate quality is regulated by the Law of the Russian Federation "On Consumer Rights Protection", according to to which you have the right to request a replacement, repair, price reduction or refund within the warranty period is 2 (two) years. The algorithm includes contacting the seller in writing as a requirement, providing proof of purchase and, if necessary, an expert examination.

The buyer has the right to exchange a low-quality product for a high-quality product of the same brand or another brand. with the corresponding recalculation of the purchase price (clause 1 of Article 18 of the Law of the Russian Federation dated 02/07/1992 N 2300-1).
The buyer has the right to exchange a low-quality product for a high-quality product of the same brand or another brand. with the corresponding recalculation of the purchase price (clause 1 of Article 18 of the Law of the Russian Federation dated 02/07/1992 N 2300-1).
If it takes more than 7 days to replace the goods, the seller is obliged to do so at the buyer's request. provide him with a product with similar consumer characteristics for the period of replacement for temporary use. properties. Such goods are delivered by the seller at his own expense within 3 days. Exception make up the goods included in the list approved by By Decree of the Government of the Russian Federation dated 31.12.2020 N 2463, to which this rule does not apply (clause 1 of Article 21 of the Law of the Russian Federation dated 02/07/1992 N 2300-1).

In case of an exchange of low-quality goods, the buyer has the right to return the specified the product and demand a refund of the money paid for it during the warranty period or its expiration date. expiration date (art. 18, paragraph 1 of art.19 of the Law of the Russian Federation dated 07.02.1992 N 2300-1).

FINAL PROVISIONS

The consumer does not have the right to refuse goods of proper quality that have individually defined characteristics. properties, if the specified product can be used exclusively by the consumer purchasing it. (the product is made to order).

If the consumer refuses the goods, the seller must refund the amount of money paid to him. by the consumer under the contract, with the exception of the seller's shipping costs from the consumer of the returned of the product, no later than 10 (ten) days after the date of presentation by the consumer of the relevant requirements.

With the remote method of selling goods The consumer has the right to refuse any product at any time before its transfer, and after the transfer of the goods - within 7 (seven) days.

PLEASE NOTE:

• If the Order was paid online, the funds will be refunded to the card that was used payment has been made.
• If the order was paid with a gift card, the money will be refunded to a new e-mail account. a gift card. The details of the new gift card will be sent to the email address specified in The personal account from which the Order was placed.